Stop trouble before it starts.
Our customer service programs at Gerber Innovations are designed to fit your special needs. The Preventative Maintenance Program, for example, features on-site inspections by our high-level field service engineers—each engineer having more than ten years of experience. These inspections are conducted before trouble is detected and before any regularly scheduled service is called for. Customers all over the world have learned our service team keeps our machines running stronger and longer.
World-class service 24/7, 365 days a year.
We understand that every minute a machine is down, it costs you money. That's why Gerber Innovations offers a dedicated toll-free product service number that connects you to a, yes, real live person during expanded business hours and is monitored 24 hours a day. We offer technical and operational support over the phone and online, or we can dispatch an engineer to most locations, usually within hours of your call.
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